Frequently Asked Questions
Have questions? We've got answers! Explore our FAQ topics below and if you need more help, our team is just a call or click away.

Shopping & Vehicle Insights

We get this question a lot - the best time to buy is really when the vehicle you want is available and fits your budget. At Fox Chrysler Dodge Jeep RAM Southfield, we offer competitive pricing, flexible financing options, and competitive lease and purchase specials year-round for drivers in Southfield, Farmington Hills, Bloomfield and our guests all over the Metro Detroit area. Our team is here to help you find the right vehicle at the right time—without pressure.  New vehicles are released at different points throughout the year, and pre-owned inventory is constantly changing based on what’s available. Let us know what you're looking for, and we’ll help you explore your options - no pressure, just honest advice.

New Chrysler, Dodge, Jeep, and Ram vehicles at Fox CDJR Southfield include manufacturer-backed warranty coverage, often including limited powertrain and basic vehicle warranties, and often roadside assistance. Many pre-owned vehicles may still have remaining factory coverage, and certified pre-owned models offer added protection. Optional extended warranties and vehicle protection plans are also available for extra peace of mind.

Want to explore your options? Our finance and sales teams are happy to walk you through what’s included and help you find the right protection for your needs and drive style.

Financing, Trading, Selling

Absolutely. We accept trade-ins and make the process simple. Stop by for an in-person appraisal or start online.
Yes, we buy vehicles even if you don’t purchase from us. Get a no-obligation FREE appraisal any time.
Our vehicle appraisals are free. We evaluate your vehicle based on year, mileage, condition, service history, and current market demand. 

The process includes a physical or virtual inspection, a review of your vehicle history, and an assessment of local and national pricing trends. You'll receive a fair, transparent offer - no pressure.
Yes, you can apply for financing directly on our website through our Finance Application. It’s secure, fast, and won’t affect your credit score just to get started.

Service & Parts Departments

You can book service online or by phone. It's quick and easy to find a time that works for you.
We offer a full range of vehicle services, plus amenities like waiting lounges, loaner vehicles, and more depending on location.
A multi-point inspection checks your vehicle's key systems - like brakes, tires, fluids, battery, and more - to ensure everything is working properly.
Yes! You can request parts directly through our website or by contacting our parts department for help.

Ownership Tips & Advice

We recommend rotating your tires every 5,000 to 7,500 miles to promote even wear and extend tire life.
Routine maintenance helps prevent breakdowns, improves safety, and keeps your vehicle running efficiently.
If you hear squeaking, feel vibrations, or notice longer stopping distances, it’s time to get your brakes inspected.
Regular maintenance, gentle driving, and keeping up with fluid changes can all help extend the life of your vehicle.
Don't ignore the check engine light, oil pressure light, or brake system warning. These indicate issues that need prompt attention.

Who We Are & Careers

Fox CDJR Southfield—formerly known as Southfield Chrysler—is located at the corner of Telegraph Road and 12 Mile Road, right near Tel-Twelve Mall in Southfield.
Yes, we're proud to be a locally owned and operated dealership, serving our community with dedication and personalized service.
You can apply for open positions by visiting our Careers page on the website and submitting your application online.
Yes, we offer technician training and apprenticeship programs designed to help you grow your career in the automotive industry.
We offer a comprehensive benefits package that may include health insurance, 401(k), paid time off, employee discounts, and more.
Fox Motors has locations all across Michigan, representing a wide range of brands and services.

You can explore more about Fox Motors by checking out our About Us page and by visiting www.FoxMotors.com. 

You can also follow us on Facebook to see what we’re up to in the community, learn about career opportunities, and stay up to date with the latest news and events!